If you paid for an order that could not been completed, we will automatically refund the full order amount in the form of prepaid credits to your account. If you do not wish to keep the money on your account and prefer a full refund, please follow these steps:
Our accounting team will process your request as soon as possible.
Our knowledge base contains easy to use guides for all domain related tasks, updating account settings or managing your products with us.
Offering an answer to almost all frequently asked questions, the below FAQ section is the best place to start if you need an instant solution.
If you’re unable to find the answer to your questions in our help section, contact our support team for assistance, via phone, email or chat.
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