Free with every domain name
Moreweb NZ Basic Mailbox Icon

Basic email

$ 2.50/month

  • Portal interface
  • OX Contacts
  • OX Calendar & Tasks
  • Unlimited aliases & catch-all
  • One free with every domain
Moreweb NZ Advanced Mailbox Icon

Advanced email

$ 5.50/month

  • All Basic email features plus:
  •  
  • OX Drive
  •  
  • Upgrade at any time
Moreweb NZ Professional Mailbox Icon

Professional email

$ 8.50/month

  • All Advanced email features plus:
  •  
  • OX Documents
  •  
  • Upgrade at any time

What is OX?

OX is the email, communication, and collaboration platform we use.
Featuring secure email, cloud storage and online office capabilities,
OX has more than 200 million users globally.

Which email is right for me?

Basic, Advanced or Professional

All three email packages come with built-in anti-virus software and are designed to boost your productivity.

Our Basic email package is included with every domain name and is the ‘go-to’ solution for performing everyday tasks.

The Advanced email offers more storage that can also be used for documents and files like images or videos.

The Professional email comes with maximum storage and functionality with access to all online office features.

You can upgrade at anytime.

OX Documents

OX Documents is part of the OX Drive solution and provides user-friendly editing functionality for all file types. OX Documents is a powerful productivity suite, including OX Text, OX Spreadsheet and OX Presentation software and tools.

OX Presentation is easy-to-use software that allows you to create presentations on your computer, or on-the-go using your mobile phone. Achieve consistent page layouts with one of the many flexible templates, which can be adjusted according to your needs. Work alone or in a group, and your presentation will be synchronised automatically and can be shared in a range of safe and hassle-free ways.

Robust capabilities

Presentations can be accessed and edited from any device and changes will automatically synchronise. The final work can be presented locally or remotely, to a single person or a larger audience, by simply sharing the login link. OX Presentation even allows you to flawlessly integrate PowerPoint presentations.

Adaptability

Include your corporate or personal logo and graphics in one of the adaptable templates, or design a completely unique one from scratch. All OX Presentation’s templates work with a variety of different file types, allowing you to customise the slides however you like, while keeping the presentation consistent and well maintained.

OX Presenter

The OX Presenter feature allows you to show your presentation from anywhere by simply clicking on a presentation file. You can move throughout a presentation using your desktop computer, or your mobile device, as remote control - making broadcasting even easier.

OX Text is a real word processing powerhouse. Boost your productivity and streamline your workflows, collaborate on documents with multiple people simultaneously in real-time, all while OX Text automatically tracks the different document versions. OX Text supports all standard Office features and functions and is compatible with MS Office as well as OpenOffice.

No Lock-In

No lock-in guarantees that all users collaborating on a document can always see and track any changes. OX Text maintains the original format of every document, saving all changes automatically whenever anyone stops typing. This allows several users to work on the same document in real-time.

Comment and Discuss

Add comments, make edits or ask questions from any device you want. OX Text will keep everyone on the same page, making it a great tool for teamwork. You can follow-up and reply to comments or changes directly in the document too.

Universal Change Tracking

The change-tracking feature identifies and records what changes where made to a document, as well as when and by whom. OX Text updates documents in real-time and makes them available at any location and on any device. The files are compatible across platforms and can be accessed and edited with other editors, for example MS Word.

OX Spreadsheet is a cloud-based solution that allows you to access and edit Excel spreadsheets from any device. The files will keep the original format, style and cell-values (including formulas) and can be downloaded and re-edited in Excel seamlessly.

Added Value

The clean and user-friendly interface helps you tackle even complex tasks with ease. You can share your spreadsheets with as many people as you like, independent of their devices, which is one of OX Spreadsheet’s most functional and powerful features.

No More Friction

A well-designed interface gives you instant access to smart features like carts, array and matrix formulas. All OX Spreadsheet tools are accessible at a glance, boosting your - or your team’s - efficiency and capability significantly.

Mobile Optimised

Being a cloud-based application, OX Spreadsheet is optimised for all different mobile devices. The interface and design scales to match the screen size of your device, guaranteeing a seamless workflow and allowing you to work from anywhere in the world, on any device.

OX Drive App

OX Drive enables you to conveniently access and manage your files from anywhere. Your All-In-One Solution designed with maximum efficiency and simplicity in mind, OX Drive gives you the freedom to work when and where you like.

As a cloud-based solution, it is highly adaptable and versatile - facilitating easy collaboration, ensuring a smooth and streamlined workflow and giving you full control to manage your communication.

Access any file you save to OX Drive from all your computers, iPhone, iPad, other mobile devices or from within OX App Suite itself.

  • Access all your documents, photos and videos from any device
  • Automatically sync photos and videos from your devices
  • Share photos, files and documents via link or invitation
  • Share files to twitter, Facebook and other social sites
  • Create sharing links with expiration date and password
  • Invite people to collaborate and set permissions
  • Manage shares
  • Make files and folders available offline
  • Sync files to your desktop for editing
  • Sync edited files back to your device
  • Notification of file changes
  • Background photo upload

There is nothing wrong with using a free email service like Gmail, Yahoo or Hotmail but a personal mailbox matching your company’s name looks more professional and trustworthy. It helps with the recognition of your brand and leaves a good impression with partners and customers.

Email Address FAQ

Moreweb offers one free email address with every domain name that is registered with us. To activate your free mailbox, you can follow these simple steps:

  1. Log in to your Moreweb account.
  2. Go to DOMAIN NAMES > ACTIVE.
  3. Hover over your domain name and click MANAGE.
  4. Click on ACTIVATE FREE EMAIL under the Add-ons section.
  5. Click on the REDEEM FREE EMAIL ACCOUNT button.
  6. Choose your username for your email and enter it into the field.
  7. Leave the default MX record settings if you want to use our free DNS infrastructure. The system will then also fill out all technical settings automatically.
  8. Enter and confirm your password and click on ACTIVATE.
  9. Done. You will receive an email that your mailbox has been setup and is ready for use. You will find it in your account under PRODUCTS > EMAIL.

Yes, you most certainly can do that. We offer three different email plans, Basic Email, Advanced Email and Professional email. Each domain name registered with us gets per default one free Basic Email address. This email address can simply be redeemed once you have your domain name in your account with us, either after you registered it or you transferred it in.

To activate your free mailbox, you can follow these simple steps:

  1. Log in to your Moreweb account.
  2. Go to DOMAIN NAMES > ACTIVE.
  3. Hover over your domain name and click MANAGE.
  4. Click on ACTIVATE FREE EMAIL under the Add-ons section.
  5. Click on the REDEEM FREE EMAIL ACCOUNT button.
  6. Choose your username for your email and enter it into the field.
  7. Leave the default MX record settings if you want to use our free DNS infrastructure. The system will then also fill out all technical settings automatically.
  8. Enter and confirm your password and click on ACTIVATE.
  9. Done. You will receive an email that your mailbox has been setup and is ready for use. You will find it in your account under PRODUCTS > EMAIL.

To reset your Open-Xchange password, follow these steps:

  1. In your Moreweb account, go to PRODUCTS and EMAIL.
  2. Hover over the concerned domain name and click on VIEW then MANAGE.
  3. Scroll down and enter your new password.
  4. Optionally, you can use the "Generate" button to suggest a secure password.
  5. Click on the button SAVE PASSWORD.

Creating an email account with us is very simple. You can order your email package during the domain registration process, or add it once your domain is in your account. Either way, you only need to go into your domain account and click on PRODUCTS > EMAIL and add a new mailbox there. It only takes a few clicks to setup your new email address.

To activate your free mailbox, you can follow these simple steps:

  1. Log in to your Moreweb account.
  2. Go to DOMAIN NAMES > ACTIVE.
  3. Hover over your domain name and click MANAGE.
  4. Click on ACTIVATE FREE EMAIL under the Add-ons section.
  5. Click on the REDEEM FREE EMAIL ACCOUNT button.
  6. Choose your username for your email and enter it into the field.
  7. Leave the default MX record settings if you want to use our free DNS infrastructure. The system will then also fill out all technical settings automatically.
  8. Enter and confirm your password and click on ACTIVATE.
  9. Done. You will receive an email that your mailbox has been setup and is ready for use. You will find it in your account under PRODUCTS > EMAIL.

Yes, you can use the Open-Xchange Mailbox with your own email software, for example Apple Mail, Outlook or Thunderbird. Please use the following details for the setup:

  • POP3 Server: POP.openxchange.eu / port: 993 / Security SSL
  • IMAP Server: IMAP.openxchange.eu / port: 993 / Security SSL
  • SMTP Server: SMTP.openxchange.eu / port: 587 / Security TLS or STARTTLS

Please note, that the outgoing mail server (SMTP) requires authentication.

You can configure your mail client (Outlook, Thunderbird, Apple Mail, mobile device, etc.) using the following instructions:

  • Incoming mail server (IMAP): imap.openxchange.eu
  • or
  • Incoming mail server (POP): pop.openxchange.eu
  • Outgoing mail server (SMTP): smtp.openxchange.eu

Please use for the outgoing mail server (SMTP) the same authentication credentials as for the incoming server.

If you use our nameservers, the MX Records are being configured automatically. To make sure that you will receive emails and in case you use your own nameservers, please verify that the following records are set:

Host or Subdomain Server Priority TTL
@ mx001.dclux.xion.oxcs.net. 10 3600 or 1 hour
@ mx002.dclux.xion.oxcs.net. 20 3600 or 1 hour
@ mx003.dclux.xion.oxcs.net. 30 3600 or 1 hour
@ mx004.dclux.xion.oxcs.net. 40 3600 or 1 hour

To prevent your emails from being flagged as spam, you can add the following TXT and SPF records to the domain zone file:

TXT Record
Host or subdomain: @
Text: v=spf1 mx ip4:80.92.77.0/24 ip4:80.92.93.137 ip4:80.92.65.216 ip4:185.27.181.16 ip4:185.27.181.92 -all

SPF Record
Host or subdomain: @
Rule: v=spf1 mx ip4:80.92.77.0/24 ip4:80.92.93.137 ip4:80.92.65.216 ip4:185.27.181.16 ip4:185.27.181.92 -all

In case your domain is using our name servers, the system sets these records automatically. If you are using your own name servers, you need to contact your DNS provider to add these records to the zone file of your domain name.

IMPORTANT: We highly recommend that you use the following ports and encryption methods to connect to the mail servers:

POP: 995 SSL
IMAP: 993 SSL
SMTP: 587 TLS

To set up email forwarding for your email address, follow the below procedure:

  1. Log in to your Moreweb account.
  2. Go to DOMAIN NAMES > ACTIVE.
  3. Hover over the domain and click on MANAGE.
  4. Click on MANAGE ZONE under the Name server section on the left side.
  5. Click on NEW RECORD in the panel below and select MAIL FORWARD.
  6. Select SINGLE RULE and Enter your email address into the mail address field.
  7. Enter the destination email address in the Forward to field.
  8. SUBMIT the record and click on SAVE ZONE.

Please note, you can only forward email addresses with this method if the related domain name is using our Moreweb name servers and if the domain has a correctly setup MX record.

If you are not sure how much storage you will need, have a look at the comparison below. Just remember you can always upgrade your plan at anytime.

Basic

5GB
≈10,450 JPG images
or ≈730 audio MP3 files
or ≈34 video files

Advanced

10GB
≈20,900 JPG images
or ≈1,460 audio MP3 files
or ≈68 video files

Professional

25GB
≈20,900 JPG images
or ≈3,650 audio MP3 files
or ≈170 video files
See more questions in our Help Center.

Is your business name still available?

You might not want or need a website right now, but make sure to secure at least your domain name before someone else does. Acquiring a registered domain name can be expensive or even impossible.