After you entered the wrong password and login name more than five times in a row, your Moreweb account will be locked for security reasons. In such cases you will receive an email from us notifying you that your account has been locked.
If you want to unlock your account again, follow the below steps:
You are now able to try again to login to your account. If you prefer to change your password, follow the below procedure:
You can log in to your account with your login name and the newly received password.
Our knowledge base contains easy to use guides for all domain related tasks, updating account settings or managing your products with us.
Offering an answer to almost all frequently asked questions, the below FAQ section is the best place to start if you need an instant solution.
If you’re unable to find the answer to your questions in our help section, contact our support team for assistance, via phone, email or chat.
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