In case you have lost access to your Moreweb account and need us to change your email address for you, we need you to send our legal team (legal@moreweb.nz), the below documents and information. Please note that there is a difference between personal and company accounts:
Personal account:
Company account:
After receiving the above required documentation, our legal team will verify the details and process the request.
Our knowledge base contains easy to use guides for all domain related tasks, updating account settings or managing your products with us.
Offering an answer to almost all frequently asked questions, the below FAQ section is the best place to start if you need an instant solution.
If you’re unable to find the answer to your questions in our help section, contact our support team for assistance, via phone, email or chat.
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