You may come across the problem that your name servers were declined for a certain domain, even though the same name servers are already in use with other domain names. There are some registries that require name servers to be configured in a certain way.
If you receive an error message that a domain name could not be registered or transferred because of misconfigured name servers, check if the concerned registry has specific name server requirements.
Usually these registries offer a name server check, which allows checking and verifying the name server compliance before starting an order. The below list links to these registries and their respective name server check:
Please configure your nameservers and zones according to the feedback of their check tool. You should receive a success message in the end. Feel free to contact us if you need further assistance.
Our knowledge base contains easy to use guides for all domain related tasks, updating account settings or managing your products with us.
Offering an answer to almost all frequently asked questions, the below FAQ section is the best place to start if you need an instant solution.
If you’re unable to find the answer to your questions in our help section, contact our support team for assistance, via phone, email or chat.
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