Websites can go offline if a transfer includes a change of the name servers. To avoid any outage of your website, it is important to setup the zone profile of the domain on the new name servers, before initiating the transfer.
If you transfer your domain name to Moreweb, you can setup your zone profile prior to the transfer, following the below procedure:
Please note, we recommend to wait at least 24 hours before initiating the transfer, as it can take up to 24 hours until a zone file is propagated throughout the Internet. If you are not sure about the import of your BIND file, feel free to contact our support. We are more than happy to help you.
Our knowledge base contains easy to use guides for all domain related tasks, updating account settings or managing your products with us.
Offering an answer to almost all frequently asked questions, the below FAQ section is the best place to start if you need an instant solution.
If you’re unable to find the answer to your questions in our help section, contact our support team for assistance, via phone, email or chat.
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