How to delete a domain name?

How can I delete my domain name?

Back to Help

Not all domain extensions allow the deletion of a domain name. For some the only option is to let the domain name expire. Please check with our support team if the domain you would like to delete offers this option.

In case the domain you wish to delete, supports a deletion process, we will ask you to provide us with the following information:

  1. A written request to delete the domain name by the domain owner (Registrant).
  2. A copy of the passport or ID card of the registrant.
  3. If the owner is a company, we need also an official statement establishing that the individual requesting the deletion is authorised to do so (Power of Attorney, Article of Incorporation, etc.)

As soon as we have received and verified the documents, we will initiate the deletion process for the domain name.

Please note that the deletion of a domain name is a manual process for which we charge $10 NZD (exc GST).

Related Questions

Step-by-step Guides

Our knowledge base contains easy to use guides for all domain related tasks, updating account settings or managing your products with us.

Instant Help

Offering an answer to almost all frequently asked questions, the below FAQ section is the best place to start if you need an instant solution.

Expert Domain Support

If you’re unable to find the answer to your questions in our help section, contact our support team for assistance, via phone, email or chat.

  1. Home
  2. Help
  3. How can I delete a domain name?