Not all domain extensions allow the deletion of a domain name. For some the only option is to let the domain name expire. Please check with our support team if the domain you would like to delete offers this option.
In case the domain you wish to delete, supports a deletion process, we will ask you to provide us with the following information:
As soon as we have received and verified the documents, we will initiate the deletion process for the domain name.
Please note that the deletion of a domain name is a manual process for which we charge $10 NZD (exc GST).
Our knowledge base contains easy to use guides for all domain related tasks, updating account settings or managing your products with us.
Offering an answer to almost all frequently asked questions, the below FAQ section is the best place to start if you need an instant solution.
If you’re unable to find the answer to your questions in our help section, contact our support team for assistance, via phone, email or chat.
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